Terms and conditions

Terms & Conditions

1. Introduction

Welcome to Grid 3. By engaging our services, you agree to the following Terms & Conditions. These terms outline our process, expectations, and policies to ensure a smooth working relationship.

2. Services

We provide videography services, including but not limited to:

  1. Social media video ads
  2. Organic social media content
  3. Brand videos

Any additional services outside the agreed scope will require a separate agreement or additional charges.

3. Project Scope & Revisions

  1. A detailed project scope will be outlined in our proposal before work begins.
  2. Projects include one round of revisions unless otherwise specified. Additional revisions may incur extra charges.
  3. Any major changes after the initial approval (e.g., script rewrites, reshoots) will be considered out of scope and subject to additional costs.

4. Payments & Deposits

  1. A 50% deposit is required before work begins.
  2. The remaining 50% balance is due upon project completion, before final delivery.
  3. Payments must be made within 7 days of the invoice date. Late payments may result in delays or additional fees.
  4. For ongoing services, payments will be invoiced on a monthly basis and must be settled before the next production cycle

5. Cancellations & Refunds

  1. If a project is canceled by the client before production begins, the deposit is non-refundable.
  2. If a project is canceled after production has started, the client will be invoiced for any work completed up to that point.
  3. Grid 3 reserves the right to cancel a project due to unforeseen circumstances, in which case a partial refund may be provided.

6. Filming & Production

  1. The client is responsible for securing permissions, permits, and locations for filming unless otherwise agreed.
  2. If a shoot is rescheduled due to weather or unforeseen circumstances, we will work with you to find a suitable alternative date.
  3. Any delays caused by the client (e.g., unprepared locations, last-minute script changes) may result in additional charges.

7. Intellectual Property & Usage Rights

  1. Grid 3 retains ownership of all raw footage unless otherwise agreed in writing.
  2. Final edited videos are delivered with a non-exclusive, non-transferable license for use as outlined in the project agreement.
  3. Videos cannot be resold, repurposed, or edited by third parties without prior approval.
  4. Grid 3 reserves the right to use final work for portfolio and promotional purposes, unless the client requests otherwise in writing.

8. Client Responsibilities

  1. The client must provide clear direction, branding guidelines, and necessary assets before production begins.
  2. Feedback and approvals must be given within the agreed timeframe to avoid project delays.
  3. Any additional assets or content requested after the final delivery may be subject to extra charges.

9. Liability & Limitations

  1. Grid 3 is not responsible for loss of footage due to technical failures, third-party actions, or unforeseen circumstances.
  2. We do not guarantee specific results (e.g., engagement, conversions) from videos used in marketing campaigns.
  3. Clients are responsible for ensuring their content complies with platform guidelines, copyright laws, and advertising regulations.

10. Confidentiality

  1. Both parties agree to keep confidential any sensitive business information shared during the project.
  2. We do not share or distribute any client materials without prior approval.

11. Amendments & Agreement

  1. Grid 3 reserves the right to update these Terms & Conditions at any time.
  2. By engaging our services, you agree to these terms.

For any questions regarding these Terms & Conditions, please contact us at karlos@grid3.co

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